The CMO's MO: Maruti Suzuki's Shashank Srivastava on driving customer ethos for the automaker

Shashank Srivastava, senior executive officer, marketing and sales, Maruti Suzuki India, headlines this edition by delving into being a completely 'customer-obsessed' CMO and giving a peek into his lesser-known fascination for the origins of the universe and human evolution.